WHO IS PROTECH?

ProTech is a UAE-based enterprise offering device protection plans for digital devices. Our focus is in providing repair services in emerging markets including Sri Lanka, Pakistan, Nepal, Mongolia, Myanmar, Bangladesh and the Philippines where we manage a network of authorized and owned service centers for brands like Apple, Xiaomi, Infinix, and Tecno. We are the only player with a service network across multiple emerging market geographies.

​ProTech is dedicated to offering comprehensive solutions for safeguarding your devices. Our mission is to ensure a seamless and user-friendly experience for our customers by providing top-notch device protection plans and efficient repair services through our network of trusted service partners in Emerging Asia. We employ an advanced online service platform to register your device, log a service request and track progress of the repair of your device.

ProTech simplifies the addition of a protection plan to your business offering:

1. For Financing Companies. On average, repair of a cracked screen can reach up to 40% of the cost of a device. If you add in a damaged back-case, then the total repair cost can easily approach 50%+ of the cost of a new device. Why risk that when for a nominal fee you can protect your device!
2. For Retailers. Looking for a trusted repair center for your device can be difficult with many providers and limited transparency on the cost and capability. Avoid the hassle and allow us to handle the end-to-end repair process.
3. For e-commerce Platforms. Not all repairs are the same. We perform our own repairs or with with authorized service partners to guarantee that repairs are done right the first time.

We operate a fully secure online cloud-based platform that links all aspects of our service delivery from registration to repairs. Do away with the frustration of being passed around different channels and agents and not knowing the status of your device repair. We promise a fast, seamless and professional experience backed by decades of service experience.